Japanese Incense Cones Nippon Kodo

Professional packing and fast shipping

Due to our longstanding partnership with UPS FedEx DHL, and other major international carriers, we are able to offer a variety shipping options. Our warehouse staff are highly educated to pack your items precisely according to the specifications that we supply. Before shipment, all items will be thoroughly examined and secured. We deliver to thousands of customers every day from all over the world. The fact that we're determined to become the largest online retailer in the world is evident. The distribution centers and warehouses distribution are situated in Europe and the USA.

Note: Orders containing more than one item are assigned a specific processing time, dependent on the particular item.

We will thoroughly inspect all items ordered before shipping. The majority of orders are delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The inventory is always changing and we cannot completely manage it due to the fact that many parties are involved, which includes our warehouse and factory. Stock levels can fluctuate at any time. It's possible that you may not receive your order after it's been placed.

Our policy lasts thirty days. If 30 days have passed without a trace since the purchase, unfortunately we can't offer you a return or exchange.

To be eligible for a refund, your product must be unopened and in the same state as you received it. It must also be in the original packaging.